How to cancel
- WhatsApp +91 99401 93211 or email letsgobikecare@gmail.com with your order ID and reason for cancellation.
- Our team will confirm the cancellation status within a few hours during support hours.
Cancellation timelines
- Before dispatch: orders can be cancelled in full at no charge.
- After dispatch: orders cannot be cancelled. If you no longer want the order, please refuse the delivery — once the parcel is returned to us, we will process a refund (minus actual shipping charges, if any).
- Custom / made-to-order items: cannot be cancelled once production has started.
Refunds for cancelled prepaid orders
- Refunds are initiated to the original Razorpay payment method (UPI, card, netbanking or wallet).
- Refunds typically reflect in your account within 5–7 working days, depending on your bank.
COD orders
No charge applies for cancelling a COD order before dispatch. Repeated cancellations or refusal of COD deliveries may restrict future COD eligibility on your account.
Cancellations by us
We may cancel an order in case of stock unavailability, pricing errors, suspected fraud, or non-serviceable delivery addresses. In all such cases, any prepaid amount is refunded in full to the original payment method.